Sharon Ellsworth Painging a gourd

 
   
   

"We love creating gourd art of painted gourds, etched gourds, carved gourds, and a wide variety of decorative gourds and gourd gifts including Holiday gourds, Christmas gourds, tree house gourds, and Halloween gourds!"



Shipping



Our preferred shipper is USPS Parcel Post.  We charge $8.00 for the first gourd.  Charges for additional gourd shipping will be determined by weight and suitability for shipping more than one gourd in a single box (some are delicate...they are all works of art).

We will always try to find the best rate based on your needs.  We do not mark-up shipping charges, nor do we charge for handling, although we do tend to caress our gourds before they leave the cabin.  If you purchase Christmas ornaments, then there is an $8.00 shipping charge for up to 4 gourds ,with additional charges applied as stated above. These USPS Parcel Post shipments usually take 7-10 days from the time you place your order.

If you need overnight or second day deliveries, please give us a call at (256) 656-7985 and we'll arrange that too!  We understand what it's like to forget or procrastinate on a birthday, holiday or anniversary gift.  We do not mark-up overnight or second day shipping charges, nor do we charge handling fees on overnight or second day shipments.


 
Returns

We firmly stand behind all products bought from Creative Gourds. If you receive an item that you're not happy with, we will gladly replace it free of charge, as long as you notify us by e-mail within 15 days of shipment date. Shipping costs for returned items are the responsibility of the purchaser.

Please e-mail us at Sher@CreativeGourds.com as soon as you have inspected your shipment. State the reason you are not happy with the item. Include your order number, phone number where you can be reached during business hours and evening hours, and we will contact you. At that time, we will give you instructions on how to send the item back. Once we receive the item, we will send a replacement. There is a 10% restocking charge for refunds of money for reasons other than defective merchandise. Due to the increase in credit card processing fees, we can no longer issue a 100% refund on an order that is canceled before shipping. There will be a $1.50 - $3.50 charge (depending on the amount of the sale, for any order that has gone thru the credit approval process). Please be sure your order is what you want before processing it for payment.

Shipping Address Corrections


Please double check your shipping address to make sure it is correct. UPS now charges a $10.00 fee for any address correction, even a missing Unit number, letter or number that is not 100% accurate.
 
  Problems or Questions, Please Call or email us!

Phone: (256) 656-7985
 
 
   
  copyright 2011 Creative Gourds